Frequently Asked Questions

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Appointments at Our Wellness & Therapy are $240 per 50 minute session. 

Our Wellness & Therapy operates as a fully private billing practice. Unfortunately, this means we do not offer rebates or direct billing through private health or any other insurances for any of our services. 

We require at least 48 hours’ notice for cancellations or rescheduling. If less than 48 hours’ notice is provided, a cancellation fee of 50% of the scheduled session cost will apply. 

The number of sessions varies for each couple, depending on your goals, concerns, and personal circumstances. In your early sessions, we’ll gain a clearer understanding of what support you’re looking for and tailor the approach to suit your needs. 

No referral is needed to access our services. You’re welcome to book your appointment directly online—no additional paperwork required.

Yes, all sessions are confidential, and your privacy is treated with the utmost care. However, there are a few legal and ethical exceptions where your practitioner may be required to share information:

1. If your information is subpoenaed by a court, or disclosure is otherwise required or authorised by law
2. If your practitioner reasonably believes that withholding the information would place you or another person at serious risk to life, health, or safety
3. If there is a disclosure of abuse or neglect involving a child or a vulnerable person
    

Wherever possible, your practitioner will discuss any necessary disclosures with you beforehand.